You don’t need to know what the problem is called. Describe what you’re seeing, and the details below will help us understand the job before we talk:
- Photos. One wide shot that shows where the problem sits on the house or yard, and two or three close ups.
- Where it is. Front wall, chimney, back steps, a garden wall along the driveway.
- Rough size. The length and height of a wall, the number of steps, or whether the chimney is on a one or two story house.
- Access. Gates, pets, a fenced yard, a steep roof or a tight side yard.
- What changed. When you first noticed it, and whether it got worse after a storm.
- Your city or neighborhood, and the times that work best for you.
Curious what happens after you send a request? The steps are on our homepage under How It Works.